How It Works
MemoryTailor how it works page in forest green and ivory design.
From their photo.
To something you can hold.
A small keepsake made around a face you know by heart. Every portrait starts with your photos, is reviewed by a designer and waits for your approval before production.
Five clear steps. One personal keepsake.
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Place Your OrderChoose your keepsake
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Upload Your PhotosShare 1–5 pet photos
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We DesignYour preview is prepared
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You ApproveReview and request changes
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We CreateMade after your approval
Start with your keepsake.
Choose the Custom 3D Pet Portrait Keychain and place your order. You’ll receive a private photo-upload link after your payment is confirmed.
A personal starting point
Your keepsake is personalized around your own pet’s face, markings and expression.
Photos come after checkout
Use the private link on your order confirmation or in your order email to upload your photos.
Send the photos you love.
After checkout, use your private upload link to share 1–5 clear JPG, PNG or WebP photos of your pet.
Keep the details visible
Choose bright, in-focus photos that show your pet’s eyes, ears, coat and distinctive markings.
Take your time
Need more time? Return to your order-specific secure link when your photos are ready.
We design their portrait.
A MemoryTailor designer reviews your photos and prepares a personalized design preview. This is a human-guided process, not an instant automated preview.
Thoughtful interpretation
We use your pet’s expression, face shape and distinctive markings to guide the design.
Review before production
You’ll receive the proposed design to review and can request changes before you approve it.
Review it. Make it yours.
Review your private design preview, request changes if needed and explicitly approve the final design before production.
Your private design space
Your photos, design updates and messages stay connected to your order.
Approval first
Production starts only after your approval.
Made with care. Ready to be treasured.
Once you approve the design, your keepsake can enter production. Confirmed materials, dimensions, shipping costs, and estimated delivery times will be provided before checkout opens.
Made from your approved design
We make the finished keepsake according to the design you approve.
Production and shipping
Final delivery details will be provided before checkout is enabled.
Thoughtfully guided, from start to finish.
Your order follows a personal design process: our designer reviews your pet’s photos, prepares a preview, and welcomes your feedback before you approve the design for production.
A few questions, answered.
We want the experience to feel personal and clear from the moment you order.
When do I upload photos?
After your payment is confirmed. Use the private upload link shown on your order confirmation and sent by email.
Can I ask for changes?
Yes. You can request a revision before explicitly approving your design for production.
Do I see an instant AI preview?
No. The preview is prepared after purchase with human designer involvement.
When will I receive the finished keepsake?
Confirmed production and shipping timing will be stated before public checkout is opened.
A little face, made to keep close.
Explore our custom pet portrait keepsake and the care behind every step.